“We considered Open Source products and other commercial products as well. We concluded that TCO (Total Cost of Ownership) including the Pandora license was the best. In fact, we can control enhancement of the system due to the increase of monitoring items and the cost has decreased by 40% of the existing system cost.”
Sr. Nemoto. Group Manager. Shared Infrastructure Development & Operation Group.
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What was the problem?
Rakuten's service growth grows by between 20% and 30% each year, there are now more than 10,000 targets and objects and services continue to increase. The new system was needed to respond to business expansion at a low cost. That's why the renewal of the monitoring system was considered 10 years ago.
How they evaluated the system?
• Ease of data migration.• Feasibility of redundant configuration.
• Continuity of operation process in the existing environment including determined monitoring items.
• Application of monitoring items to be added in the future.
What they achieve with Pandora FMS?
In order to achieve Rakuten’s goal of being the “World’s number one Internet service company,” building a flexible monitoring framework is indispensable. Rworks’ Pandora FMS Enterprise is taking an important role in this.